Privacy Policy

Introduction

Welcome to khl88, Bangladesh's trusted online betting platform offering cricket betting, live casino, slots, crash games, and more. This Privacy Policy describes how khl88 ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you access or use our website at https://khl88.vip (the "Platform").

By accessing and using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform immediately. This policy applies to all users of khl88, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions across Bangladesh.

Information We Collect

khl88 collects information that is necessary to operate the Platform, verify your identity, process transactions, and provide customer support. We collect information in two main categories:

Information You Provide Directly

• Full name, date of birth, and contact details (email address, phone number) provided during account registration.
• Residential address and city (e.g. Dhaka, Chittagong, Sylhet, Rangpur) for account verification and regulatory compliance.
• Payment information such as bKash or Nagad mobile wallet numbers, Rocket account details, or bank account identifiers for deposits and withdrawals.
• Identity verification documents (e.g. National ID card, passport) submitted when required for KYC compliance.

Information Collected Automatically

• Device information including IP address, browser type, operating system, and unique device identifiers used to access the Platform.
• Usage data such as pages visited, games played, betting history, session duration, and click patterns collected to improve your experience.
• Cookies and similar tracking technologies used to maintain session state, remember preferences, and analyse site performance.

How We Use Your Information

khl88 uses the information we collect solely for legitimate operational and service-related purposes. Specifically, your information may be used to:

• Create, maintain, and manage your khl88 account, including verifying your age (21+ only) and identity as required.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported local payment methods.
• Deliver personalised game recommendations, promotions, and bonus offers relevant to your activity on the Platform.
• Respond to customer support queries, complaints, and account-related requests in a timely manner.
• Monitor for fraudulent activity, money laundering, underage access, and other prohibited conduct to keep the Platform safe for all users.
• Improve the Platform's functionality, fix technical issues, and conduct internal analytics to enhance user experience.

Payment Data and Financial Information

All financial transactions on khl88 — whether you are depositing funds via bKash, Nagad, or Rocket, or withdrawing your winnings — are processed through encrypted, secure channels. We do not store complete payment credentials on our servers beyond what is operationally necessary to facilitate your transaction.

Your payment data is used exclusively for processing your deposits and withdrawals, verifying transaction history in case of disputes, and complying with anti-money-laundering obligations. We will never use your financial information for any purpose beyond those stated here.

Sharing of Your Information

khl88 does not sell your personal information to third parties. We may share limited data only in the following strictly defined circumstances:

• Service providers who assist us in operating the Platform, such as payment processors (bKash, Nagad, Rocket), game software providers, hosting companies, and fraud-detection partners — all bound by confidentiality agreements and permitted to use your data only for the purpose of delivering their service to us.
• Legal or regulatory authorities when we are required by law to disclose information — for example, in response to a valid court order, government request, or to comply with applicable laws and regulations.
• Successor entities in the event of a merger, acquisition, or sale of all or a substantial portion of khl88's assets, provided the acquiring party agrees to honour this Privacy Policy.

We require all third parties that handle your data on our behalf to maintain appropriate security measures and to treat your information in accordance with this Privacy Policy and applicable data protection standards.

Cookies and Tracking Technologies

khl88 uses cookies — small text files stored on your device — to keep you logged in between sessions, remember your language and display preferences, and analyse how the Platform is being used so we can continue to improve it. Cookies do not contain personally identifiable information on their own; however, when combined with other data we hold, they may be used to recognise you as a returning user.

You may disable cookies at any time through your browser's settings. Please note that disabling essential cookies may affect the functionality of certain features on the Platform, such as maintaining your logged-in state or saving game preferences. We do not use cookies to serve third-party advertisements.

Data Retention

khl88 retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, enforce agreements, and provide ongoing support. The specific retention period depends on the type of data and the purpose for which it was collected.

Transaction records and financial data are retained for a minimum period necessary to meet anti-money-laundering and financial record-keeping standards. Account data is purged from live systems within a reasonable timeframe following a verified account closure request, except where applicable law requires us to retain it longer.

Your Rights Regarding Your Personal Data

As a user of khl88, you have the following rights in respect of the personal information we hold about you. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access — you may request a copy of the personal data we hold about you at any time.
• Right to Rectification — you may ask us to correct inaccurate or incomplete information held in your account profile.
• Right to Erasure — subject to our legal obligations, you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
• Right to Restrict Processing — you may ask us to temporarily halt processing of your data while an accuracy dispute or legal claim is being investigated.
• Right to Data Portability — you may request a structured, machine-readable copy of your personal data that you have provided to us.

We will respond to all legitimate data rights requests within a reasonable timeframe. We may need to verify your identity before we can process your request. In some cases, we may be unable to fulfil a request where doing so would conflict with our legal obligations or adversely affect the rights of other users.

Security Measures

khl88 takes the security of your personal information seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, and regular security reviews of our Platform infrastructure.

While we strive to use all commercially reasonable means to protect your personal information, no method of electronic transmission or storage is 100% secure. If you become aware of any unauthorised access to your khl88 account, we ask that you notify us immediately at [email protected] so we can take prompt action to protect your account.

Third-Party Links

The Platform may contain links to third-party websites or services for reference purposes. khl88 is not responsible for the privacy practices or content of any third-party sites. We strongly encourage you to review the privacy policies of any external site you visit before providing any personal information. The inclusion of a third-party link on the Platform does not constitute an endorsement of that site or its operators.

Children's Privacy (21+ Platform)

khl88 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21 years of age, you are not permitted to use this Platform. If we become aware that personal information from a person under 21 has been collected, we will take immediate steps to delete that information from our records. If you believe we may have inadvertently collected information about a minor, please contact us immediately at [email protected].

Changes to This Privacy Policy

khl88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or Platform functionality. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the contact details held on their account.

Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way khl88 handles your personal data, our support team is available 24/7 to assist you.

Email: [email protected]